Consumer Information
The University of Phoenix makes available required consumer information in our Consumer Information Guide 
(PDF). Review this guide for the up-to-date information on a variety of topics including, but not limited to, the following:
- Information about University of Phoenix. Get info on things like University accreditation and licensure, academic programs and policies, facilities, faculty, disability services, copyright infringement and more.
- Information about Student Outcomes. Get important details on retention, graduation, alumni occupations and alumni attending graduate school.
- Student Financial Responsibilities. Learn more about billing, payment options, and the University’s refund policy.
- Financial Assistance Available to Students. Learn about the University’s cost of attendance and estimated net price, federal, state and University grants and scholarships, as well as all you need to know about federal loan programs, including interest rates, loan limits, and deferment/repayment options.
- Award and Disbursement of Federal Student Aid. Learn about the requirements to receive a federal student aid award and when you can expect to receive these funds.
- Protecting Your Information. Get info on the University’s Family Educational Rights and Privacy Act (FERPA) policy, including what information can and cannot be released without your consent.
- Campus safety. Find out about our campus safety policies, emergency mass notification policy, and our statement of policy on sex offender registration.
- Alcohol and drug abuse prevention. Get information on prevention, health risks, counseling and assistance resourcesprograms, and sanctions for violations.
An archive of the previous year Consumer Information Guide (PDF) is also available. Additionally, the right to request and receive this information in writing is available by emailing your request to ConsumerInformation@phoenix.edu.
