Written by Michael Feder
Reviewed by Kathryn Uhles, MIS, MSP, Dean, College of Business and IT
User experience (UX) focuses on each user’s interaction with an organization, business, product or service. According to Usability.gov, “At the core of UX is ensuring that users find value in what you are providing to them.”
Every business or service, from a retail shop to a hotel, provides a user experience to customers. However, in today’s digital economy, user experience design (UX design) is synonymous with mobile apps, websites, software, smart devices and other tech products.
UX designers ensure the app, site or other product or service is accessible, useful and pleasant to interact with regardless of each user’s limitations. Because of the increasing reliance on tech products in everyday life, UX designers are becoming more important to businesses and organizations. Here is a closer look at this growing field.
UX design jobs are different from user interface design (UI) positions, which focus primarily on the interactive and visual aspects of the digital product but don’t consider overall usability. The terms “user experience” design and “user interface” design are often used interchangeably. But, as their distinct job titles suggest, they refer to distinct aspects of the digital product design process that play different roles in creating products or services. Here’s a breakdown of the differences between UX designers and UI designers.
A UX designer focuses on creating a seamless and meaningful experience for users when they interact with a digital product or service. This involves understanding user needs, conducting UX research, testing usability, and designing digital interfaces that are user-centered and have an intuitive and efficient information architecture. The goal of a UX designer is to ensure that users have a positive and satisfying interaction with the product.
Key responsibilities include:
A UI designer is responsible for the visual and interactive elements — interaction design — or web design. They focus on creating aesthetically pleasing user interfaces that are easy to navigate and visually appealing. UI designers work on the look and feel of the product, ensuring that it aligns with the brand's visual identity.
Key responsibilities include:
Key differences include:
While UX design and UI design play distinct roles in digital product design, they work closely together to create a comprehensive user experience. UX design provides the framework and functionality, while UI design enhances the visual appeal, usability, and interaction design. Together, they contribute to a user’s journey.
Educational requirements can vary depending on the nature of the role. The U.S. Bureau of Labor Statistics (BLS) classifies web and digital designers together and states that requirements vary from employer to employer. However, consulting firm Nielsen Norman Group surveyed UX professionals and found that 82% had a bachelor’s degree.
General design or technology degrees provide an understanding of the technical aspects of UX. Students interested in in-depth technical knowledge, such as programming methods and languages, can pursue a degree in computer science. The advantage of a four-year tech degree is that it teaches a variety of in-demand technical skills, like software development and web design fundamentals.
Tech or UX design professionals in related fields, like programming, web development or graphic design, can seek opportunities to add to their skill set. Certificate programs, internships, UX design courses, UX boot camps and professional development courses can provide knowledge and skills related to user experience.
The day-to-day responsibilities of a UX designer can vary slightly depending on the industry, office structure and platform type. However, many duties are the same regardless of the setting. These responsibilities may include the following:
As a UX designer, your job can include other duties, such as writing for UX or commissioning website content, creating reports and communicating suggestions to decision-makers.
UX designers work in a wide range of settings. Most businesses and organizations rely on the UX of websites, apps and other digital platforms to communicate and interact with customers and users. UX designers help ensure the usability and overall value of these presences.
One of the biggest advantages of a career in UX is the ability to find opportunities in almost any industry. Here are some of the most common examples.
UX designers can find full-time employment with larger companies or work for a consultant or third-party service provider.
You can consider a career in UX design if you enjoy user research, user testing, human-computer interaction, information architecture and other web-design tasks that combine creative and technical skills. While visual design abilities are important for UX design pros, you also need to understand accessibility, analyze user research and feedback and grasp the technical requirements of user interface and backend design.
When choosing a career path, you should decide if your skill set matches the job requirements. You should also assess the practical aspects of the job, like growth potential and salary, and measure whether you can realistically complete the necessary education.
If you’re interested in a career as a UX designer, University of Phoenix can help you learn the core skills in software development and web design typically required for this role. While UOPX does not offer a direct career path to becoming a UX designer, it does offer programs that teach graduates how to apply computer science theory to real-world business problems.
The University of Phoenix Bachelor of Science in Computer Science degree prepares students to analyze complex computing problems and apply development principles to produce computing-based solutions. Graduates will leave with skills that apply to a range of business IT needs and be prepared to pursue similar occupations to UX designers, such as software developers and computer consultants.
Students can also apply IT certificates to their computer science degree or pursue them as stand-alone certificates. For example, the University offers an Advanced Software Developer Certificate that covers topics ranging from introduction to software engineering to software architecture.
This is just a glimpse of what University of Phoenix has to offer in the field of computer science and IT. Explore what other IT programs are offered by visiting the UOPX website.
A graduate of Johns Hopkins University and its Writing Seminars program and winner of the Stephen A. Dixon Literary Prize, Michael Feder brings an eye for detail and a passion for research to every article he writes. His academic and professional background includes experience in marketing, content development, script writing and SEO. Today, he works as a multimedia specialist at University of Phoenix where he covers a variety of topics ranging from healthcare to IT.
Currently Dean of the College of Business and Information Technology, Kathryn Uhles has served University of Phoenix in a variety of roles since 2006. Prior to joining University of Phoenix, Kathryn taught fifth grade to underprivileged youth in Phoenix.
This article has been vetted by University of Phoenix's editorial advisory committee.
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