Entrance
Graduates and guests will enter through the West side of the ballpark and use Gates B–E.
Doctoral graduates should use the escalators outside the gates to get to the Suite Level, 3rd Base Lounge. There are elevators available inside the entrance doors to access the Suite Level also.
This is a CLEAR BAG venue. Everyone will go through metal detectors before entering the buildings.
Some concessions will be open.
Important note: Guests including minors are not allowed into the pre-ceremony graduate area or in the graduate seating and stage areas. Minors must be accompanied by an adult and this cannot be a graduate.
Ticket information
Currently, we're able to provide up to 15 guest tickets and 1 for the graduate (16 total).
Watch for a separate email from AZ Diamondbacks (events@dbacks.com
) approximately three weeks prior to the ceremony, with instructions on how to reserve your tickets through the Fevo ticket website. After reserving your tickets, they’ll be issued by Ticketmaster (on the backend) and available in the MLB Ballpark app
.
In preparation for your event, please download the MLB Ballpark app
and create an account if you do not have one. Please use the same email you used during registration for the MLB Ballpark app account. Check all mail folders as it may go to "spam" or "junk" folders.
Be prepared to show your digital tickets at the entrance. The tickets will be digital, and you will show them through the MLB Ballpark app after completing the required steps. Graduates can send ticket(s) to their guests as needed. They will also need an MLB Ballpark app account and have the app downloaded to their phones to show tickets.
Note: The official number of tickets you will receive is based on what is requested through the Fevo ticket website (not what is requested when registering).
ADA accommodations
If any of your guests will require ADA accommodations at the commencement ceremony, there will be staff at the venue who can assist with seating accommodations. Wheelchairs will not be available for use during the ceremony. Please be sure to provide your own wheelchair, whether it is for a guest or graduate.
There is accessible seating at the top of each section for wheelchairs and a companion. There will be a designated drop off point near the venue.
The ceremony will use close caption for any of the speaking pieces.
Strollers
Due to Fire Marshal regulations, strollers are not permitted in the seating area. Please be advised that University of Phoenix is not responsible for any damage or loss to personal property. There will be space available at the top of the seating sections to store strollers.