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Workplace Communication Recertification Pathway

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Enhance workplace communication through Diversity, Equity, Inclusion & Belonging (DEI&B) skills, particularly in emotional intelligence (EQ), to foster professional and personal connections within your team. Explore the art of navigating challenging discussions to cultivate a more inclusive and supportive work atmosphere. Discover strategies for facilitating open dialogue, bridging diverse perspectives, and establishing shared understanding for cohesive team dynamics.

Brave Conversations in the Workplace (ID No. 661814) and Elements of Effective Business Communication (ID No. 661830) have been approved for 30.00 E-Learning recertification credit hours each toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).

This Skills Pathway aligns to the SHRM® Body of Applied Skills and Knowledge¹

¹SHRM is a registered trademark of the Society for Human Resource Management.


    Included Skills Pathways

    Skills Pathway 1: Brave Conversations in the Workplace (about 30 hours)

      • Evaluate the characteristics of a safe workplace
      • Develop EQ and empathy in the work environment
      • Apply effective feedback and mentoring principles
      • Foster inclusive team building through shared meanings

    Skills Pathway 2: Elements in Effective Business Communication (about 30 hours)

      • Apply communication principles to articulate information relevant to audience, purpose and context
      • Utilize appropriate language and tone to convey information appropriately
      • Apply active and empathetic listening skills to respond effectively in different business situations
      • Apply effective communication elements to differing business presentation settings

    Get recertification credits

    HRCI

    Brave Conversations in the Workplace (ID No. 661814) and Elements of Effective Business Communication (ID No. 661830) have been approved for 30.00 E-Learning recertification credit hours each toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).

    SHRM

    The Skills Pathways Brave Conversations in the Workplace and Elements of Effective Business Communication offer 30 Professional Development Credits (PDCs) each for SHRM-CP® or SHRM-SCP® recertification.


    Showcase your achievement

    Employees can share a Certificate of Completion and Professional Development Badge by uploading them to their social media profiles, such as LinkedIn® * , when they’ve successfully completed a Skills Pathway or skills module with a score of 85% or higher.

    ¹ LinkedIn is a registered trademark of LinkedIn Corporation and its affiliates in the United States and/or other countries.

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    Frequently asked questions

    Yes. The Skills Pathways Brave Conversations in the Workplace and Elements of Effective Business Communication align to the SHRM® Body of Applied Skills and Knowledge and offer 30 PDCs each for SHRM-CP® or SHRM-SCP® recertification.

    Yes. The Skills Pathways Brave Conversations in the Workplace (ID No. 661814) and Elements of Effective Business Communication (ID No. 661832) have been approved for 30.00 E-Learning recertification credit hours each toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).

    • A skill module teaches a single skill in four to eight hours.

    • A one-hour skill module teaches a single skill in about one hour.

    • Every type of skill module features one or more assessments and awards a shareable digital skill badge when completed with a score of 85% or better.

    A Skills Pathway is a series of skills that can be learned over a period of time.

    Prebuilt Pathway: A series of two or more existing skill modules that’s ready to launch today.

    • Training Pathway: A series of two or more one-hour skill modules that does not prepare employees for a certification exam or help them earn recertification credits.
    • Certification Pathway: Completing this Prebuilt Pathway can help employees prepare for a third-party certification exam.
    • Recertification Pathway: Completing this Prebuilt Pathway can help employees earn recertification credits for a specific agency such as SHRM® and HRCI®.

    Tailored Skills Pathway: Select multiple existing skill modules to create this Pathway. Skill modules and assessments can be modified slightly to accommodate the needs of your business.

    Custom Skills Pathway: Our team will build completely new skill modules and assessments for your business and workforce.

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