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Cross-Functional Collaboration

Strengthen your workforce’s understanding of communication, leadership and technology in cross-functional teams with this Training Pathway. Support your employees with online training that can help them learn strategic communication techniques, conflict resolution and best practices for virtual interactions. Your team will explore strategies for active listening, nonviolent communication and de-escalation methods to foster a productive working environment.

Plus, discover adaptive leadership strategies, team-building activities and methods to maintain engagement and innovation. This four-hour Pathway focuses on project management tools, Agile and Scrum methodologies and Kanban boards for effective coordination. And help expand employee capabilities with skills in cultural intelligence, strategic planning and leveraging diversity for better decision-making. Empower your workforce to excel in cross-functional collaboration and support organizational success.

Skills you'll learn

  • Applying effective communication strategies and conflict resolution techniques to facilitate knowledge exchange and maintain a productive team environment.
  • Utilizing adaptive collaborative leadership strategies to motivate cross-departmental team members and build trust.
  • Utilizing project management tools and techniques to effectively coordinate and manage cross-functional projects.
  • Assessing cultural dynamics, leveraging diversity for better decision-making, and managing cross-functional projects effectively.

Skill modules

Communication & Conflict Resolution in Cross-Functional Teams

    • Employing Communication Strategies
    • Resolving Conflicts and Sharing Knowledge

Building & Leading Cross-Functional Teams

    • Leading Cross-Functional Teams
    • Building and Engaging Remote Teams

Utilizing Technology for Cross-Functional Collaboration

    • Implementing Collaboration Tools
    • Applying Project Management Techniques

Cultural Intelligence & Strategies for Cross-Functional Teams

    • Enhancing Cultural Intelligence
    • Strategic Planning and Execution

Showcase your achievement

Share your Certificate of Completion and Professional Development Badge by uploading them to your social media profiles, such as LinkedIn®² , when you’ve successfully completed your Skills Pathway with a score of 85% or higher.

¹ LinkedIn is a registered trademark of LinkedIn Corporation and its affiliates in the United States and/or other countries.

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Frequently asked questions

A skill module teaches a single skill in four to eight hours

  • A one-hour skill module teaches a single skill in about one hour.

Every type of skill module features one or more assessments and awards a shareable digital skill badge when completed with a score of 85% or better.

A Skills Pathway is a series of skills that can be learned over a period of time.

Prebuilt Pathway: A series of two or more existing skill modules that’s ready to launch today.

- Training Pathway: A series of two or more one-hour skill modules that does not prepare employees for a certification exam or help them earn recertification credits.

- Certification Pathway: Completing this Prebuilt Pathway can help employees prepare for a third-party certification exam.

- Recertification Pathway: Completing this Prebuilt Pathway can help employees earn recertification credits for a specific agency such as SHRM® and HRCI®.

Tailored Skills Pathway: Select multiple existing skill modules to create this Pathway. Skill modules and assessments can be modified slightly to accommodate the needs of your business.

Custom Skills Pathway: Our team will build completely new skill modules and assessments for your business and workforce.

SHRM is a registered trademark of Society for Human Resource Management. HRCI is a registered trademark of HR Certification Institute.

There are no prerequisites. All levels and skillsets are welcome to take the Cross-Functional Collaboration non-college-credit Training Pathway.

Cross-Functional Collaboration has four one-hour skill modules comprised of subjects like Building & Leading Cross-Functional Teams. Each module has a knowledge check and skill assessment where employees can demonstrate what they’ve learned. You can expect this Skills Pathway to take about four hours, and all modules are non-credit, 100% online and self-paced.