Contact Us

Have a question?

Use this form to contact the Alumni Association directly or browse the FAQs below for immediate answers.

Alumni FAQ

Degrees & transcripts

You can request an official transcript 24/7 through your student portal opens in new window . Please check your unofficial transcript to make sure your coursework and grades have posted before ordering your official transcript.

You can request an electronic transcript or pay an additional fee for rush delivery of a paper transcript if you need expedited service. Please note, some limitations apply to rush deliveries. Learn more about ordering transcripts.

Membership & login

Your IRN or ‘Individual Record Number’ is your unique identification number. You can find it on the top right corner of your student portal in the drop down under your name. If you need your IRN in order to create a student portal login, please email alumni@phoenix.edu with all four of these items:

Your name as it appears on your diploma
Your graduation date
Your birth date
The last four (4) digits of your social security number

Profile & access

These fields are not editable and are part of your official student record. If any of those fields needs to be updated, please contact the Office of Admissions and Records Support Center:

By phone: 602-557-4600 or 800-866-3919
By email at ARSC@phoenix.edu

Office hours are 6:00 a.m.-5:00 p.m. MST, Monday-Friday.

This is standard and you have nothing to worry about. Once you order your diploma, it takes time for our database to switch you from “student”’ to “alumni” status. This process typically takes about 30 days. If you need help ordering your diploma, please contact your Academic Representative.

Benefits & services

Alumni chapters

There are currently 50 alumni chapters across the United States. When adding new chapters, we consider:

Total Alumni population (footprint)
Campus presence
Strong campus support
Level of participation at Homecoming events
Geography, national balance and proximity to existing Chapters

While we don’t have any plans on future expansion of the program at this time, we will certainly make a note of your request to add one and look into your area as a possibility. If you have any questions, please contact us at alumni@phoenix.edu.

Other

Our faculty members must meet rigorous standards. A master’s-level degree or higher is required order to teach with us, in addition to practical experience as a working professional.

Our faculty members must meet rigorous standards. A master’s-level degree or higher is required order to teach with us, in addition to practical experience as a working professional. Besides teaching positions, we also employ faculty development administrators, campus college chairs and college deans. And to meet the needs of our students, we employ academic, financial and enrollment representatives and much more. Become a faculty member opens in new window .

As a partner with you on your career journey, we are pleased to provide you with access to our Alumni Library opens in new window . Fuel your learning long after graduation with access to key trade and industry journals which allow you to stay current in latest research, developments and news in your field.